Refund Policy

Transparency and trust are core to our service commitment.

1. Consultation Fee

All consultation and documentation service fees paid to Emergency Loan Pvt. Ltd. are non-refundable once the service has been initiated or the application has been submitted to a financial partner.

2. Eligibility for Refund
  • If payment is made by mistake and service has not yet begun, a full refund may be requested within 24 hours.
  • In cases where Emergency Loan Pvt. Ltd. is unable to process the application due to internal limitations, a partial refund may be considered.
  • Refunds are not applicable once documents are submitted to any partner bank or financial institution.
3. Refund Request Procedure

To request a refund, please email us at [email protected] with your full name, payment receipt, and reason for refund. We will process eligible refunds within 7–10 business days.

4. Contact for Refund Support

Emergency Loan Pvt. Ltd.
Shreepur - 11, Birgunj, Nepal
Phone: +977-9802595596
Email: [email protected]

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